Safe Loading Good Practice; Forces that act on a Vehicle; Loading Arrangements; Bridge Strikes; Vehicle Dimensions; Loading Equipment; Securing Loads; HIAB Good Practice; Legislation; and Delivering Safely. H&S Responsibility; Work Equipment; Training and Risk Assessment; RIDDOR; Vehicle Manoevering; Working at Height; Manual Handling; and Mental Health.  

Drivers Ability to Drive, affects of alcohol, smoking, drugs, food and nutrition; Distractions; Tiredness and Fatigue; The Law and the Risks; Vision; Understanding Stress; Customer Care; Conflict Resolution; Safety, Security and Terrorism.