Safe Loading Good Practice; Loading Arrangements; Bridge Strikes; Vehicle Dimensions; Loading Equipment; Legislation; Overloading; and Delivering Safely. Health and Safety Responsibility; Work Equipment; Training and Risk Assessment; RIDDOR; Vehicle Manoeuvering; Working at Height; Manual Handling; and Mental Health.

O Licence Compliance and the Drivers Role; Compliance Auditing and schemes such as FORS; Driving in EU; Drivers Hours Refresher; Tachograph Refresher; Walk Round Checks and Defect Reporting; Telematics; and Eco Driving.

Drivers Ability to Drive - affects of alcohol, smoking, drugs, food and nutrition; Distractions; tiredness and Fatigue; The Law and the Risks; Vision; Understanding Stress; Customer Care; Conflict Resolution; Safety, Security and Terrorism.

Road Traffic Law and Enforcement Organisations; The Highway Code; Penalties and Endorsements; Road Safety; Vehicle Safety; Policies and Procedures; Incidents; First on Scene; The Modern Driver; Spotting Hazards; and Vulnerable Road Users.

Training at Work; Drivers Hours; Working Time; Digital and Analogue Tachograph use; Record Keeping; Data Downloading and Driver Analysis; New Tachograph Developments; and Penalties and Prohibitions.